F.A.Q.

Common roof cleaning questions and answers

What are those black marks on my roof?

Natural pigments produced by these algae may cause a white or light colored roof to gradually turn dark brown or black. It is sometimes mistaken for soot, dirt, or tree droppings. Like dandelion, this bacteria is spread by microscopic airborne particles, birds, along with other creatures.

Is your product going to kill my plants or harm my animals?

Our methods are environmentally safe, and will not harm grass, flowers, shrubbery, paint, or animals.

How long does your product last?

We guarantee that your roof will remain stain-free for two years. If stains reappear, we will treat then at no additional charge.

What is actually happening to my roof?

Algae slowly destroys the limestone filler in the asphalt shingles. This process causes serious damage to the roof, significantly reducing the life of the shingles. Gloeocapsa Magma thrives in warm humid environments and normally appears on the North slope where additional shade and moisture support its growth.
Elimination of algae may reduce fungus and mildew accumulations; so will removing loose debris from your roof, deck and gutters i.e. leaves, twigs, and tree bark.

How much is this going to cost me?

The treatment of your roof cost thousands of dollars less than having to replace it. Now is the time to take action to solve this damaging issue. Our knowledgeable and professional technicians would be happy to help.
If you are interested in a roof treatment please give us a call or give your email, and we would be glad to give a FREE estimate! 🙂

What Others Are Saying

Our customers ALWAYS come first! We believe in hiring technicians with a strong work ethic and we train our team members to always listen to our customers’ needs and feedback! With over 50 5-Star reviews you know you can trust us to take care of any problem you might have! Here is what some of our satisfied customers have to say:

We recently had Josh clean our cedar roof as well as the rest of our stucco home. We were on a tight schedule and Josh and Abbie worked wonders to meet it. The work was done quickly, efficiently and exceeded our expectations. Moreover, the advice we got from this professional team made us feel more confident in our home. Many thanks to Josh for fine work and Abbie for her professionalism in scheduling and follow-up.

 

P. Perkins - Chesterfield, VA

Did a great job in soft washing my house. My house never looked so clean, looks great, thanks Joshua. Joshua was very professional, but also personable. I would definitely refer his company.

 

C. Pietranton - Mineral, VA

The owner's response time to all inquiries were fast and informative. The work was completed on time and in a professional manner. Their prices are more than fair and the owners are very knowledgeable of their products. I would highly recommend this company.

 

B. Nolan - Mineral, VA

Josh did an awesome job of cleaning both our roof and gutters. He showed me photos of damaged vents and handled this repair before leaving! He is most congenial – and has very reasonable prices for his services.

 

J. Abernathy - Petersburg, VA

I had my cedar roof recently cleaned by Josh @ Veteran Roof Treatment. He was on time & worked hard and put in long hours cleaning my roof. The wife & are very happy with the work. Josh explained in detail to me the procedure he was going to do prior to starting the work. Also Abbie who handles the business end was great. I received a detailed estimate the same day & Abbie answered all my questions in a timely fashion.
Thanks Abbie & Josh

Dennis W. Chesterfield, VA

Josh and Abbie have a great business and do excellent work. This is the third time I have asked them to do a project for me and once again the job was performed to extremely high standards. I am very grateful I found Veteran Roof Treatment. They are the best! 

Doug Schneider -  Fife VA

Friendly. Prompt. Reliable.

We Answer the Phone

Have questions about pricing, how to get a quote, or anything else? Just give us a call! A friendly customer service rep is always available to answer any questions you might have!

We Return All Calls

Ever call a service guy and then not hear back for 24 hrs? Yeah we don’t like it either. It is our promise that our team will return all calls in a timely manner so that we can get to solving your problem sooner!

We Give Same Day Estimates

No you won’t have to wait on the quote either. We pride ourselves on providing a quality experience and we know that your time is valuable so we make sure we use the latest systems that allow us to give you your estimate the day you request it.

We Show Up On Time

Showing up late is just plain rude & we do our very best to make all our service appointments in a timely manner. If a situation arises that will delay our team we will always make it a point to call and reschedule at a time most convenient to you.

WE GUARANTEE YOU WILL BE SATISFIED

We stand behind our services and the results, and we want you to know it. We confidently stand by our 100% satisfaction guarantee so you know that if you’re not happy with the service, we will correct the issue at not charge to you..

OUR 5-STAR PROMISE

From the very first time you contact us, our team will keep you fully informed on the details of the service, and even be as flexible as possible to work with your busy schedule. We will not “just deliver,” but will go above and beyond to give you a level of service you wouldn’t expect from a home service business.

WE CARRY $1 MILLION IN LIABILITY INSURANCE

It’s important for us to be fully licensed and insured, and everyone that works here is an employee, not a subcontractor. Our team is the best and we know they will provide you with exceptional service! We specialize in property enhancement and promise to care for your property like it’s ours.